NZ Public Service Association Inc. (PSA)

Bi-cultural Unionism – applying the principles of the Treaty of Waitangi to employment relations: Course No 602

Contact: Richard Chalklen 027 645 3357

The target groups of this one-day course are delegates who have completed Stage One Delegates Training – building productive workplace relations or the equivalent from the Public Service Association (PSA) and New Zealand Council of Trade Unions (NZ CTU) affiliated unions.

Subsequent approval: 23 September 2014


Stage One Delegates Training – Building Productive Workplaces: Course No 702

Contact: Richard Chalklen 027 645 3357

Learning outcomes of this course are that participants will gain:

  • an understanding of their role as an elected delegate and how they can contribute to building a positive workplace and productive employment relationship
  • the skills and knowledge to enable them to develop good faith relationships and mutual trust with their employer
  • an understanding of the process of collective bargaining and the rights and obligations of both employers and workers
  • knowledge and understanding of tools and techniques that will facilitate resolving members issues at the lowest possible level and reducing the need for judicial intervention; and
  • an understanding of the PSA strategy ‘Transforming the Workplace’ and how this can contribute to engaging constructively with the employer building positive workplace relations based upon good faith behaviour.

Approved until 3 September 2026.


Maranga Mai mō ngā Whakangungu ā-Rohe: Course No 713

Contact: Richard Chalklen 027 645 3357

The aim of this course is to enable delegates to examine the relevance and significance of the Treaty of Waitangi in the context of workplace relations.

By the conclusion of this two day course, participants will be able to:

  • understand the history of and past relevance of the Treaty of Waitangi to employment relations
  • identify barriers to participation for Māori to understand the concept of union, employee, and employee participation in the workplace as a mechanism for overcoming these barriers
  • develop an understanding of how the principles of the Treaty are applied in today’s public and private sector workplaces and in relation to individual workplace situations
  • understand the institutions, structures and processes that are relevant to the participation of Māori.

Course approved until 6 March 2025. 


Stage Two Delegates Training – Enhancing Workplace Relationships: Course No 717

Contact: Richard Chalklen 027 645 3357

The course aims to prepare previously trained, or experienced, delegates for workplace organising and engagement. The course is three days in length, consisting of an initial two-day workshop and a third workshop six weeks later.

By the end of the course, participants will have increased knowledge on the following topics:

  • Recruiting and engaging workers, assessing workplace issues, and organising members
  • the role of the delegate as an organiser/educator
  • the role of government and its processes
  • effective communication and facilitation
  • basic knowledge of legislation as it relates to workplaces, workers and employers, with a focus on the principles of good faith in the employment relationship
  • understanding the PSA’s strategy.

Course approved until 26 March 2026.

This course is also approved for use by the New Zealand Council of Trade Unions and affiliated unions.

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Page last revised: 06 April 2023

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