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Leave and pay entitlements during COVID-19

Your rights and responsibilities regarding pay and leave during COVID-19.

From 15 August 2023, there is no longer a legal requirement to isolate when someone tests positive with COVID-19. This page is currently under review. Read COVID-19 and the workplace for more information.

Employers and employees need to work together to keep each other safe during the global COVID-19 pandemic.

Regular employment law still applies to all employment relationships – regardless of the circumstances that we find ourselves in. This includes:

  • having a written employment agreement for every employee, and doing what that agreement requires 
  • keeping each written employment agreement up to date, including documenting any changes that affect rates of pay or hours worked 
  • meeting legislative and any relevant contractual requirements for changing employment arrangements    
  • complying with all minimum standards legislation and with the Employment Relations Act 2000. 

If a workplace is impacted by COVID-19, employers and employees should first discuss whether the employee can work normally, how much work is available, and how to work safely at home or at their usual place of work.

If the employee cannot work normally (e.g. their normal number of hours), the employer and employee should discuss what options are available. This page outlines some of those options. 

Employee entitlements

It can be difficult to navigate a complex and changing situation such as with COVID-19. One of the key challenges is working out employee entitlements to leave when the worker cannot go to the workplace or work from home. 

If a worker is sick with COVID-19, the first consideration for an employer should be to look after people, contain COVID-19 and protect public health. 

Employers should not require or knowingly allow workers to come to a workplace when they are sick with COVID-19. If they do, they are likely to be in breach of their duties under the Health and Safety at Work Act. 

If you are required to self-isolate because you have tested positive for COVID-19, you will be sent a text message from the Ministry of Health's official 2328 or 2648 number. You can show this text message to your employer as proof of your requirement to isolate. We encourage employers to accept this as sufficient evidence for sick leave purposes, and not request further medical certificates.

If you have tested positive for COVID-19 you can return to the workplace after seven days, if you do not have symptoms. You are not required to test in order to leave isolation. However, your employer may put in place a policy requiring a negative test before you return to the workplace – normal consultation requirements apply to introducing such a policy. These tests should be supplied by your employer. Note that some people may return a positive test even if they are no longer infectious. 

For more information on normal consultation requirements, see:

Workplace change process

Leave support scheme

If you cannot work because you have to self-isolate, your employer may be eligible for the COVID-19 Leave Support Scheme from Work and Income.

Your employer can get $600 per week if you work full time, and $359 per week if you work part time, to help pay your wages.

Talk to your employer if you think your situation meets the criteria, as they need to apply for the payment. You can also apply if you are self-employed.

You can find out if your situation meets the eligibility criteria on the Work and Income website:

COVID-19 Leave Support Scheme – Work and Income (external link)

Your employer can get the Leave Support Scheme payment more than once if you need to self-isolate again. If you’re sick, you and your employer may agree to use your sick leave entitlements.

The following table provides guidance to employers and employees about these entitlements. 

In all options in this table, the employer and employee should seek first to reach agreement in good faith on what approach will be taken.

Employee is:  Leave entitlements for employee Pay entitlements
Employee is working:
  • At home
  • At the workplace
Not applicable as they continue to work. Employee should be paid, as normal, for each and every hour that they work.  This must be at least the applicable minimum wage.
Employee is on annual holidays Employees can use their existing entitlements.

Employees can agree to take annual holidays in advance, but they cannot be compelled to do so.
Leave paid in accordance with the Holidays Act and the applicable minimum wage.
Employee is sick, or caring for a dependent who is sick Employees can use their sick leave entitlements, which increased from 5 to 10 days per year in July 2021. If paid sick leave is not available, employers should consider paid special leave. Alternatively, an employer and employee may agree that other leave – such as annual leave or unpaid leave – is taken. Leave paid in accordance with the Holidays Act and the applicable minimum wage.
Employee is not at workplace, cannot work from home, and is not sick  Employer and employee should consult their employment agreement and discuss and agree options. 
Special paid leave should be considered especially in the short term while you discuss what happens next. Other options that could be considered include: 
  • annual holidays
  • leave without pay*
  • long-service leave (if relevant)
  • alternative holidays (if relevant)
  • other payments (even partial payments) by the employer for a certain period of time
  • any combination of the above.

If the desired set of options are not provided for in the employment agreement, it would be necessary to negotiate a variation to the employment agreement. If a variation is not agreed, then the existing agreement must be followed.

Note: if an employer considers broader variations are needed to hours or other aspects of the agreement, the employer should read the restructuring guidance.

Leave paid in accordance with what has been agreed, including being compliant with the Holidays Act and the applicable minimum wage.
Employee is not at workplace, not working from home, not sick, and has not agreed some form of leave with employer  If the parties cannot agree, the employer can direct the employee to take entitled annual holidays with at least 14 days’ notice. Directed annual holidays are paid in accordance with the Holidays Act and the applicable minimum wage.
Employee is absent from work without agreed leave. Employer and employee should discuss options available for what happens in this situation, but could include unpaid leave. Employer and employee should discuss options available for what happens in this situation, but could include unpaid leave. 

* If the employer is receiving a wage subsidy or Leave Support Scheme payment, all named employees must receive a minimum payment depending on their circumstances. See below for further details.

There are many options set out in this table and the implications of those options may vary depending on people’s individual circumstances. Parties are strongly encouraged to seek advice to ensure that the options chosen are the best options in the circumstances available.


Most people with COVID-19 recover completely and return to normal health. However, there are some people who may have signs and symptoms that continue or develop after acute COVID-19 (4 weeks from the initial infection), which is known as ‘long COVID’.

Long COVID – Ministry of Health (external link)

MBIE advises employers to treat any cases of Long COVID amongst their employees in the same way they would respond to any employee with a long-term illness. We encourage employers and employees to consult their employment agreement, discuss, and seek to reach agreement in good faith on what approach will be taken. For more guidance see:

Sick leave entitlements

Medical incapacity

Contractors and self-employed

Contractor arrangements are not covered by this guidance. Businesses and contractors can agree to any payment arrangements they wish to.

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Page last revised: 14 September 2022

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