Employment agreements must contain a simple, plain language explanation of how to resolve employment relationship problems. These should be written clearly, so that everyone knows what steps they need to follow if they think there is a problem.
It is important that everyone reads the employment agreement and any relevant policies whenever there is an employment problem and follow any process that are set down in these.
The Employment agreement builder (external link) can help employers put together a draft employment agreement that includes clauses to deal with employment problems.
Stop issues before they start
The best way to deal with any employment problems is to avoid these happening in the first place.
Recognise an issue early
Recognising an issue early and identifying what the underlying problem is will make it easier to resolve.