Flexible working arrangements

Employees can ask to change their work arrangements, place, hours, or days. Employers must consider this.

All employees can ask at any time to change:

  • hours of work (over a day, a week or year)
  • days of work
  • place of work.

Flexible work can also be used to change:

  • how work is done
  • how starting and ending work are managed
  • how work is managed in the workplace to help employees and businesses.

Flexible work doesn’t just mean working part-time instead or full-time or changing the shifts that you work.

Flexible work toolkit [PDF 1MB]

Flexible working arrangements guide [PDF 351KB]

Flexible work application form [DOCX 26KB]

Employer's/manager's response form [DOCX 23KB]

Working from home guidelines [DOCX 24KB]

Information for employees [DOCX 24KB]

Short-term flexible work request form for employees affected by family violence [DOCX 26KB]

Employer's/manager's response form to short-term flexible work request from employees affected by family violence [DOCX 24KB]


Benefits, rights and responsibilities

Flexible working arrangements can benefit everyone — employers, employees, their families and communities.

Things to consider when working remotely

Employers and employees should consider aspects related to employment law, health and safety, as well as costs, privacy and data security issues.

How to apply

How an employee can apply for flexible working arrangements.

Considering a request

How to respond to an employee’s request for flexible working.

Approving a request

Once you’ve considered your employee’s request for flexible working arrangements, you need to let them know your decision in writing.

Declining a request

What to do when declining a request for flexible work arrangements.

Unresolved requests

How to deal with unresolved flexible work arrangements requests.

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