Informal actions
Employers and employees may take informal actions to resolve an issue early, especially if the matter is not serious, is a one-off, or is unlikely to happen again.
Warnings
Warnings can be a useful tool when managing performance or taking disciplinary action. It is recommended that all warnings be recorded in writing so that there are no misunderstandings.
Disciplinary action
Sometimes employee behaviour may be inappropriate and an employer needs to deal with it.
Early Resolution
Early Resolution is a free phone-based service that helps resolve a workplace issue early, quickly and informally.
Personal grievances
A personal grievance is a type of complaint that an employee may bring against a current or former employer.
Mediation
Mediation is when both parties work voluntarily with an independent mediator to resolve issues via free Employment Mediation Services.
Records of settlement
When parties reach a resolution about an employment dispute or problem, they can formally record it in a Record of Settlement.
Labour Inspectorate
The Labour Inspectorate enforces and monitors minimum employment standards.
Follow the agreed process
First steps in dealing with a problem.