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Contact us

Get in touch with us if you would like more information or have a question.

General queries

For free employment information we're open from Monday to Thursday 8.30am - 5.00pm, Fridays 9.00am - 5.00pm, excluding public holidays.

Please note: We can't interpret employment agreements, provide legal advice or bring personal grievances on your behalf.

0800 20 90 20

International: +64 9 969 2950

Language Line

If English isn't your first language, you can use a free telephone interpreting service called Language Line. Interpreters are available for 43 different languages. Call us after 9.00am, ask for Language Line and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.

Video Relay Service

If you are deaf or hearing impaired, after 9:00am we can use the Video Relay Service to provide information. Visit the NZ Relay website to see how it works.

Media queries and OIA requests

Media queries

For queries from the media only, please call the MBIE media line on 027 442 2141 or email our media desk –

Official Information Act 1982 requests

Before requesting official information please check the information on our website as you may find that what you are looking for is already publicly available there.

Find out more about requesting official information from us.

Strikes and lockout

Notification of intention to strike or lockout

Strike or lockout notices must be sent to MBIE either by email at or delivered to the following address:

Work Stoppages
Resolution Services
Ministry of Business, Innovation and Employment
PO Box 105-146 | L8 280 Queen Street
New Zealand

Records of all strikes and lockouts

Strike or lockout notices must be sent to the Ministry of Business, Innovation and Employment by scanning your form and emailing it to; Or posting your completed form to:

Work Stoppages 
Research and Evaluation
Ministry of Business, Innovation and Employment 
PO Box 1473
New Zealand

Collective employment agreements

After negotiations in collective bargaining

A signed pdf copy of the ratified agreement must be emailed to or a hardcopy or memory stick posted to:

Service Design Policy Team
Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6011

Mediation complaint

If you believe that your Employment Mediation Services mediator has acted unfairly and would like to make a complaint please email

This email address is for complaints only.

Workplace Health & Safety queries

WorkSafe New Zealand

For any queries relating to workplace health and safety please contact WorkSafe New Zealand.

For immigration queries

Immigration New Zealand

For any queries relating to immigration or work visas please contact Immigration New Zealand.

Email us a query or comment

Our locations



PO Box 90172
Auckland, 1010


Private Bag 3124
Hamilton 3240


PO Box 10413
Wellington 6143


PO Box 22725
Christchurch, 8140

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