Contact us

Get in touch with us if you have a general query or would like more information.

Ask us an employment question

Fill in our form if you have an employment-related question that you need help with.

We can not:

  • interpret employment agreements
  • provide legal advice, or
  • bring personal grievances on your behalf.

Email us a query

General queries

For free employment information we're open from Monday to Thursday 8.30am to 5.00pm, and Fridays 9.00am to 5.00pm, excluding public holidays.

In New Zealand you can call us on 0800 20 90 20.

If you are outside New Zealand you can call us on +64 9 969 2950.

Languages other than English

You can use a free telephone interpreting service called Ezispeak. Interpreters are available for over 180 different languages.

Call us after 9.00am, ask for Ezispeak and tell us which language you speak. Hold the line and we'll get an interpreter within a couple of minutes.

Deaf or hearing impaired

If you are deaf or hearing impaired, after 9:00am we can use the Video Relay Service to provide information.

New Zealand Relay (external link)

Give us your feedback

Let us know if you have feedback or want to make a complaint about the service you received from Employment New Zealand.

Give us feedback or make a complaint

Media queries

For queries from the media please contact the Ministry of Business, Innovation and Employment (MBIE) media line on 027 442 2141, or email us.

media@mbie.govt.nz

Official Information Act requests

Before requesting official information please check our website. What you are looking for may already be available online.

Requesting information from the government — Govt.nz (external link)

Official Information Act requests — MBIE (external link)

Strikes and lockout notices

Notification of intention to strike or lockout

You must send strike or lockout notifications to MBIE.

strike.notices@mbie.govt.nz

Work Stoppages
Employment Services
Business Advisory Services
Ministry of Business, Innovation and Employment
PO Box 1473
15 Stout Street
Wellington 6011

Records of all strikes and lockouts

You must send records of strikes and lockouts to MBIE.

contract.account@mbie.govt.nz

Work Stoppages
Employment Services
Business Advisory Services
Ministry of Business, Innovation and Employment
PO Box 1473
15 Stout Street
Wellington 6011

Collective employment agreements

After collective bargaining negotiations you must send a signed PDF copy of the ratified agreement to us.

contract.account@mbie.govt.nz

You can send a hardcopy or memory stick to:

Employment Services
Business Advisory Services Team
Ministry of Business, Innovation and Employment
PO Box 1473
Wellington 6011

Mediation feedback

If you would like to comment on how your mediator carried out mediation please contact us.

mediation@employment.govt.nz

Workplace health and safety queries

For any queries about workplace health and safety please contact WorkSafe New Zealand.

Contact us — WorkSafe New Zealand (external link)

Immigration queries

For any queries about immigration or work visas please contact Immigration New Zealand.

Contact us — Immigration New Zealand (external link)

Mail and courier deliveries

Our addresses for mail and courier deliveries.

Mail deliveries

Employment New Zealand
PO Box 1473
Wellington 6140

Courier deliveries

Employment New Zealand
15 Stout Street
Wellington 6011

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