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Procurer's approach to assuring ethical and sustainable work practices in supply chains

Procurers play a key role in assuring that workers within supply chains are treated fairly, including compliance with employment standards.

When your business is a procurer (buyer) of goods, services, or works

As a procurer, taking account how workers are treated in your supply chain(s) can be essential to your organisation’s ability to operate. 

Non-compliance issues in your supply chain can range from breaches of employment standards, like paying less than the minimum wages to more serious forms of exploitation such as forced labour. These issues can affect the quality of your products and services, and have a significant impact on your organisation’s reputation and branding.

Making sure that workers in your supply chains are treated fairly is becoming essential to the operation of many businesses and will have a positive effect in the health, safety, productivity and wellbeing of workers.

For example the New Zealand Government’s procurement rule on ‘Improving conditions for New Zealand workers’ is increasing expectations on business. For some contracts, government agencies must require their suppliers (and their domestic supply chains) to ensure and prove that they comply with all relevant employment standards, and health and safety requirements.

Rule 19: Improving conditions for New Zealand workers – NZGP website (external link)

On an international level, there is increased focus on compliance throughout supply chains. Assuring continued compliance is now a key part of New Zealand’s brand reputation overseas, for sustainability and integrity.

End-to-end assurance systems and processes (external link)  can help assure you that conditions in your supply chain will not negatively impact on your organisation’s reputation or sales revenue. Key steps are set out below. 

Undertaking due diligence in your supply chain

As a procurer, you need to start managing risk before signing a contract, and then continue monitoring risk after that. Undertaking employment rights due diligence across your supply chains gives you assurance over how workers are treated by prospective suppliers throughout your supply chain before entering into a contract. This should continue via monitoring throughout the life of the contract to maintain that confidence.

You should undertake due diligence activities to make sure that employment, labour and human rights standards are being met by your lead (Tier 1) suppliers, their sub-contractors, and supply chains.

Understanding and communicating with your supply chain

There are some key steps you can take to help mitigate labour rights and worker exploitation risks in your supply chains:

  • Invest in supply chain mapping and understanding your organisation’s supply chains – identify potential risks, and implement strategies to avoid or mitigate them.
  • Develop methods to monitor compliance over the life of your contracts, for example create new channels (eg employee voice tools, employee grievance processes) or tighten settings (eg a stronger employment relations focus later in the duration of the contract).
  • Have effective ongoing communications and contact with your lead supplier to strengthen your business relationship.
  • Make sure your lead (Tier 1) suppliers have a commitment to focus on labour market risks (depending on the size of the supplier this could include a Human Resources (HR) function, or similar, reporting directly to one or more senior executive members). This commitment should extend throughout the supply chain from the lead suppliers to their own suppliers and sub-contractors. 

Supplier modern slavery requirements

In New Zealand, the majority of businesses are small to medium sized enterprises (SMEs) and are unlikely to have dedicated resources or systems that large businesses have in place to respond to modern slavery queries.

Mekong Club has guidance available to help SMEs develop a set of frequently asked questions (FAQs) and responses in relation to what they are doing to identify and mitigate modern slavery in their business and supply chain.  Procurers and suppliers can use these questions when completing their due diligence on modern slavery.

Modern Slavery and SMEs [PDF, 700KB] – Mekong Club (external link)

Reducing risks in your supply chain

The resources below can help you understand how to identify and minimise risks in your supply chain.

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Page last revised: 12 October 2022

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