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Types of problems

There are many types of problems that can arise in the workplace. There are specific steps for employers and employees to take to resolve these problems.

Misconduct and serious misconduct

Misconduct is when an employee does something wrong either by: doing something, not doing something, or through their behaviour. This may justify some disciplinary action being taken by the employer.

Bullying, harassment and discrimination

Bullying, harassment and discrimination must be investigated and the person affected must be supported by the employer.


Where there's a fundamental breakdown in the relationship between two or more individuals in the workplace, so that they can no longer work together.

Medical incapacity

If an employee’s illness or injury means they can’t do their job anymore, the employer can consider dismissing the employee based on incapacity, or offering medical retirement.

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