Good communication

Good communication is the basis for positive relationships between employees and their supervisor or manager.


It is important that employers and employees have regular and ongoing communication. This should include catch-ups to review progress, and discuss successes and challenges.

Performance reviews

Regular performance reviews during the year makes sure employees have a clear understanding of how they’re going against their targets and agreed standards.

Giving and getting feedback

Giving quality feedback and being open to feedback will make it easier to improve and develop performance.

Positive conversations and reaching agreement

Resources for having positive conversations and achieving good outcomes: active listening, creative thinking, asking critical questions, exploring concerns and interests, constructive conversations.

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