Fire and Emergency New Zealand v New Zealand Professional Firefighters Union  NZEmpC 90
Employment Court – Holidays Act 2003 – Public holidays – Relevant daily pay – Overtime
At issue was whether the pay rate for overtime worked on a public holiday met the time and a half requirement in s 50 (external link) of the Holidays Act 2003.
The employer and union agreed in their collective agreements to introduce overtime rates with staggered increases over the following five years. At the end of those five years, the employees would receive 1.5 times the standard hourly rate for all overtime worked. The intention of the increases was to reduce absenteeism and increase the uptake of relieving positions.
The increases took place. A dispute then arose between the parties regarding the correct pay rate on public holidays. The employer argued that because the employees were paid 1.5 times the standard hourly rate when they worked overtime on public holidays, the rate met the statutory requirement. The union argued that in those circumstances the employees should be paid time and a half on top of the 1.5 overtime. It submitted that a mistake had been made in the collective agreements.
The Employment Court (Court) found that the parties had originally agreed the employees would be paid at the same overtime rate on public holidays, but the collective agreements were “in error” (see paragraphs 47–49). Therefore, the employees were not receiving their minimum entitlements under the Holidays Act 2003.
The Court held that the employer should first ascertain the relevant daily pay under s 9 (external link) , including the applicable overtime rate, and then multiply that amount by 1.5 under s 50 (external link) (see paragraph 51).
GF v Comptroller of the New Zealand Customs Service  NZEmpC 101
Employment Court – Personal grievance – COVID-19 Vaccinations Order – Unjustified dismissal – Unjustified disadvantage – Remedies
Employment Court – Public service employers – Heightened obligations – Tikanga – Fair and reasonable employer – Good faith
At issue was whether:
- the employee was unjustifiably dismissed and/or unjustifiably disadvantaged when her employment was terminated for failing to get vaccinated against COVID-19.
In October 2020, Customs employed the employee as an “Assistant Customs Officer Maritime Border” (ACOM) for Customs. In February 2021, the government introduced a vaccination programme for frontline workers. Customs undertook a campaign to promote COVID-19 vaccinations in the workforce, with a focus on the “vaccine hesitant” staff. The employee had decided not to be vaccinated, so she did not engage with the campaign. She also thought her role was not covered by the COVID-19 Public Health Response (Required Testing) Order 2020 (external link) (Mandatory Testing Order).
Initially Customs presented vaccination as voluntary. By March 2021, it had reached the view that ACOMs were covered by the Mandatory Testing Orders. It soon decided that all staff who were subject to the Mandatory Testing Orders would need to be vaccinated to continue their work. Customs held two Teams meetings and shared its vaccination decision. The employee did not attend either of the two presentations. She later found out through a newspaper article that her job was at risk because she was unvaccinated. The employee then raised concerns through her advocate.
On 21 April, Customs responded with a generic letter containing a notice of a proposed termination of the employment and an invite to a meeting. The meeting took place at the end of April. At this meeting, Customs dismissed the employee on the basis she could not do the work unvaccinated and there were no redeployment options.
The COVID-19 Public Health Response (Vaccinations) Order 2021 (external link) (Vaccinations Order) came into force the next day. The employee raised a personal grievance for unjustified dismissal and unjustified disadvantage.
The Court considered where an employer purported to “incorporate tikanga/tikanga values” (tikanga), the extent to which the employer met such commitments was relevant to assessing the fairness and reasonableness and the good faith obligations under the Employment Relations Act 2000 (Act) (see paragraph 35).
The Court accepted that Customs had “heightened good employer obligations” under s 73 (external link) of the Public Service Act 2020 (PS Act). Having incorporated tikanga into its employment relationship framework, Customs was also obliged to deal with staff according to these values (see paragraphs 11, 16–22, 34–35, 124, 129, 137).
The Court found Customs did not act as a fair and reasonable employer and failed to meet the statutory obligation of good faith under s 4 (external link) of the Act (see paragraphs 11, 146, 147). Customs’ approach did not comply with its commitment to tikanga (see paragraphs 11, 130, 137–141, 147). There were numerous shortcomings in dealing with the employee:
- Customs did not engage with the employee in a “sufficiently individualised” manner. It failed to communicate with the employee in a respectful and mana enhancing way (see paragraphs 11, 74, 75, 84, 86–95, 103–104, 130, 142, 144).
- Customs’ campaign focused on “vaccine hesitant” staff. It did not actively engage with staff who had decided not to be vaccinated (see paragraphs 65, 74, 184).
- Customs did not carry out an “individualised” health and safety risk assessment for the employee’s work (see paragraphs 67, 69, 77–81, 84–86, 94, 100, 107–109, 112, 115, 143).
- Customs had a “predetermined” mind-set about the outcome and dismissed the employee in haste (see paragraphs 101, 117–122, 125, 142, 144, 147).
The Court held that the employee was unjustifiably dismissed and unjustifiably disadvantaged (see paragraphs 11, 142, 143, 146, 147). The Court awarded the employee $25,000 in compensation and three months lost wages (see paragraphs 161–164, 173).
The Court recommended Customs ensure it had capacity and capability to meet its obligations as to tikanga; to seek advice and training on the nature and scope of its obligations under the PS Act; and to review its communication strategy (see paragraph 187).
Martin v Maharishi Foundation Inc  NZERA 302
Employment Relations Authority – Employee status
At issue was whether the applicant and the respondent Foundation (the Foundation) had an employment relationship.
The applicant, a teacher of transcendental meditation (TM), ran a TM centre based in Palmerston North. He was a member of the Foundation and sat on the Foundation’s Board of Directors for about five months. The applicant left the Foundation after some disputes. The applicant raised a personal grievance claim of unjustified dismissal. The Foundation claimed that the applicant was not an employee.
Authority for the applicant to teach TM came from an “Associated Agreement” he entered with the predecessor organisation of the Maharishi Vedic University Courses and Consultations B. V. (MVU) after completing the TM training in 1996. He taught TM at various levels of frequency for the next 24 years. The applicant received his TM teaching income in “scheduler payments” (after tax deductions and allowances for expenses) from the Foundation.
The applicant also led a local TM Teachers’ Organisation (the Organisation). The TM international movement did not recognise the legitimacy of the Organisation and required the members of the Foundation to undertake a recertification course to continue to teach TM. MVU then granted the Foundation the ability to “promote and apply” TM through a license agreement without the applicant (or any other TM teachers) being a party. The applicant did not undertake the recertification course. A further dispute arose between the applicant and the Foundation after the applicant took on new students. The applicant claimed the Foundation dismissed him during their email interaction.
The Authority was not satisfied that the real nature of the relationship between the applicant and the Foundation was an employment relationship (see paragraph 61). This finding was based on the following reasons:
- TM movement’s members, including the applicant, were “motivated by idealistic goals for their teaching”. There was a “lack of clear and unambiguous intent” to enter an employment relationship with the Foundation or MVU (see paragraphs 21, 62).
- The “Associated Agreement” did not clearly state that teachers would be employed or engaged by a national organisation representing the predecessor organisation (which later became MVU). The Authority was advised the Foundation was not such a national organisation for MVU. Thus, there was a “lack of written evidence” to show an employment relationship existed (see paragraphs 24, 25, 62).
- The applicant had control over his own teaching business. This included “who he taught TM to” and “when he taught TM” (see paragraphs 44, 45, 47, 62). Other aspects such as making “schedular payments” to the applicant and advertising were services provided by the Foundation, not control akin to an employment relationship (see paragraphs 38, 56).
- There were “indicators” that the applicant was working on his own account. These included the choices to searching and funding the TM premise without the Foundation’s financial reimbursement, the number of students to take on, and the insufficient income level generated that he had to fit other work around the teaching (see paragraphs 40, 60, 62).
The Authority stated these factors were not outweighed by the applicant’s lack of control or independence over the setting of fees and commission/royalty arrangements (see paragraph 62).
Since the Authority concluded that the applicant was not an employee, it could not consider the applicant’s personal grievance claim and other related issues (see paragraphs 63, 71).
Mulqueen v The Merino Story (NZ) Ltd  NZERA 329
Employment Relations Authority – Personal grievance – Unjustified dismissal – Serious misconduct – Remedies
At issue was whether the employee was unjustifiably dismissed based on a finding of serious misconduct.
The employee had worked in one the employer’s stores for seven and half years. The employee was dedicated to her role and the employer previously provided a positive written reference for her. However, the employer also had concerns about the employee’s tendency to impose her personal beliefs on customers due to informal customer complaints. As the employer never told the employee about these complaints, the employee thought she had a good employment record.
The employer sent an email to require staff to refrain from discussing controversial topics such as COVID and COVID vaccinations during work hours. About two months later, a customer emailed the employer to complain about the employee pressing uninvited anti-vaccination information on her when she visited the store. The employer wrote to the employee with the allegations of “potential serious misconduct” raised by the complaint and likely dismissal and required the employee to respond. The employee apologised to the employer, and explained she was feeling distressed over a family situation. She said this influenced the comments she made. The employee also asked for leave to help her family. The employer replied two days later with a proposal of dismissal, giving the employee one day to respond. The employer eventually proceeded to summarily dismiss the employee, despite the employee offering to apologise to the customer.
The employee raised a personal grievance claim of unjustified dismissal.
The Authority found that the employer did not follow a fair and reasonable process and its decision to dismiss the employee was not fair and reasonable in all the circumstances (see paragraphs 34, 50). The reasons were as follows:
- The employer's investigation into the customer complaint was “insufficient”. The employer should have spoken to the customer to verify the employee’s account (see paragraphs 36, 37).
- The employer did not follow the summary dismissal procedure set out in the employee’s employment agreement, because it failed to meet with the employee (see paragraphs 38, 39).
- The employer failed to disclose historical customer concerns to the employee, which resulted in the employee being unable to consider and comment on them (see paragraph 40).
- The employer failed to “genuinely” consider all the circumstances and the employee’s explanations (see paragraphs 41, 42, 43, 44).
- The employee did not have an adverse employment record. She did not “obviously” breach the house rules that set out serious misconduct warranting summary dismissal (see paragraph 47).
The Authority concluded the employee had a personal grievance for unjustified dismissal (see paragraph 50). However, it also found the employee had contributed to her dismissal, which warranted a small reduction of the compensation (see paragraph 61).
The employee was awarded three-month remuneration, and $10,800 in compensation after a 10 per cent reduction for contribution (see paragraphs 57, 61, 62).
Atkins v Alpine 182 Degrees Ltd  NZERA 334
Employment Relations Authority – Personal grievance – Unjustified dismissal – Serious misconduct – Remedies
Employment Relations Authority – Personal grievance – Unjustified disadvantage – Breach of safe workplace obligation
Employment Relations Authority – Arrears – Unpaid wages – Annual leave entitlement
At issue was whether:
- the employee was unjustifiably disadvantaged and dismissed by the employer.
- the employer owed arrears in wages and holiday pay to the employee.
The employer operated a hotel. The employee started working for the employer in an apprenticeship and progressed to a trainee cook. The sole director of the employer (director) regularly shouted, used swear words and belittled the employee. The director’s outbursts intensified in the last six months, leaving the employee feeling physically sick and fearful to be around him. The employee started travelling to work with a colleague so they could support each other. The director was the employee’s mentor, but he seldom delivered the training as promised. The employee often worked alone without assistance. There were times that the employee asked for the director’s support, but he refused to help her. The director later accused the employee of spreading rumours about him and suspended the employee from work for three days. When the employee returned to work, the director called her into a meeting and made more allegations. The director then summarily dismissed the employee for gross misconduct.
The employee raised personal grievance claims of unjustified dismissal and disadvantage. She also claimed unpaid wages and holiday pay.
The Authority concluded:
- The summary dismissal of the employee was unjustified because the employer did not act as a fair and reasonable employer. The employer failed to raise specific concerns, give the employee an opportunity to respond and genuinely consider the employee’s explanations during the process of dismissal (see paragraphs 32, 33).
- The employer’s conduct was a breach of the implied obligation to provide a safe workplace and caused the employee to be disadvantaged in her employment (see paragraph 36).
- The employer owed the employee arrears of $2,817 in wages and $1,120 in holiday pay based on the remaining seven days of annual leave entitlement (see paragraphs 43, 48).
The Authority ordered the employer to pay outstanding wage and holiday pay arrears. It also awarded eight days of lost remuneration, and $25,000 in compensation for humiliation, loss of dignity and injury to feelings (see paragraphs 53, 55, 59).